Privacy Policy for EarthCraft LLC

Last Updated: 05/5/2025 - v052518

Who We Are

EarthCraft LLC (“us,” “we,” or “our”) operates the www.earthcraftct.com website (the “Service”). This page informs you of our policies regarding the collection, use, and protection of personal data—including mobile information—when you use our Service. This includes details on how we use SMS messaging and your rights regarding your data.

By using our Service, including opting into SMS messaging, you agree to the terms of this privacy policy.

Information Collection and Use

Types of Data Collected

Personal Data

In our forms, we collect the following types of personally identifiable information when the user submits:

  • Email address
  • First and last name
  • Phone number
  • Mailing address (including City, State, ZIP/Postal Code)
  • Cookies and usage data

Usage Data

We may collect information about how our Service is accessed and used, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers and diagnostic data

Tracking & Cookies Data

We use cookies and similar tracking technologies (e.g., tags, scripts) to improve your experience and monitor usage of the Service:

  • Session Cookies – Maintain your session and preferences
  • Security Cookies – Help protect your data
  • Analytics Cookies – Support traffic insights and service improvements

Google Analytics 4 (GA4)

We use Google Analytics 4 to analyze traffic patterns and behavior. GA4 collects:

  • Page visits, clicks, and interactions
  • Device and browser information
  • General location (city, region)

You may opt out by installing the Google Analytics Opt-Out Add-on.

Facebook Pixel

We use Facebook Pixel for remarketing and conversion tracking. It collects:

  • Pages visited and actions taken on our site
  • Browser and IP address data
  • Anonymized or aggregated usage insights

To manage tracking preferences, visit your Facebook Ad Settings.

Data Sharing and Mobile Information Protection

We do not share your personal or mobile information with third parties for marketing purposes under any circumstances.

Data collected is used solely to provide our services and communicate with you regarding your requests, appointments, and account updates.

Use and Sharing of Consumer Data

We collect your contact information only to provide the services you request and to communicate with you. We do not share your personal information with third parties except:

  • To fulfill a specific request or service you have initiated
  • As required by law, regulation, or legal process

Data Transfer and Unauthorized Sharing

We do not transfer consumer data to external organizations under any circumstances.

We maintain strict safeguards, policies, and access controls to prevent unauthorized sharing, access, or disclosure of your information.

Messaging (SMS/MMS) Terms & Conditions

By opting in to our SMS messaging service, you consent to receive recurring messages from EarthCraft LLC, including appointment reminders, service notifications, customer service responses, and promotional offers. Message frequency may vary. Message and data rates may apply.

Opt-Out Rights for SMS Messaging

You may opt out of receiving SMS messages from us at any time by replying STOP or UNSUBSCRIBE to any message you receive. For help, reply HELP or contact our support team at (860) 681-5862.

Contact Information

Email: admin@earthcraftct.com

Phone: (860) 846-2145

Address: 69 Webster Street, Plainville, Connecticut 06062, United States